Refund policy

Exchanges

If you are unsatisfied with your item, you must contact us within 72 hours of the delivery date. Claims made after this period will not be eligible for a refund or exchange. To qualify, the item must be unopened and in its original sealed packaging.

Refunds

All sales are final for cosmetic or custom items, except in the following cases:

• The item arrived damaged during shipping.

• You were sent the incorrect item.

In these cases, please contact us immediately with photographic evidence to initiate a refund or replacement. You must return the item to receive a replacement or refund.